GDPR

The company Geckonia s.r.o., with its registered office at Jamné 32, 666 01 Tišnov, ID No.: 24106372, VAT ID: CZ24106372, registered in the Commercial Register maintained by the Regional Court in Brno, Section C, Insert 149329 (hereinafter referred to as the "Controller"), declares that all personal data is considered strictly confidential and is handled in accordance with the applicable legal provisions in the field of personal data protection.

The security of your personal data is our priority.

If you make a purchase with us, we process the data you enter in the order. This is the necessary data for the delivery of the goods.

Data: First name, last name, e-mail, phone number, delivery address, billing details (ID No. / VAT ID). Reason: Processing the order and fulfilling the purchase contract. Retention period: For the period set by tax regulations (10 years from the end of the tax period).

If you create a user account with us, we process your login details and order history.

Reason: Facilitating your future purchases. Retention period: Until the account is canceled.

If you are our customer: We may send you news and offers related to similar goods via e-mail. We do so on the basis of legitimate interest, as we assume you are interested in this news. Unsubscribe: You can cancel your subscription at any time by clicking on the link in the footer of every e-mail.

We determine your satisfaction with the purchase through e-mail questionnaires within the Verified by Customers program, in which our e-shop is involved.

Legal reason: Legitimate interest in determining your satisfaction. Process: We will send you a questionnaire every time you make a purchase with us, provided that you do not refuse their sending within the meaning of Section 7 (3) of Act No. 480/2004 Coll., on Certain Information Society Services. Data transfer: For sending questionnaires, evaluating your feedback, and analyzing our market position, we use a processor, which is the operator of the Heureka.cz portal; for these purposes, we may pass on information about the purchased goods and your e-mail address to them.

We primarily process your data ourselves. However, to ensure the operation of the e-shop and the delivery of goods, we use verified partners (Processors):

E-shop platform operator: Upgates - Evici webdesign s.r.o. Carriers: Zásilkovna s.r.o., Direct Parcel Distribution CZ s.r.o. (DPD), and other carriers you choose in the order (we provide them with your name, address, phone number, and e-mail for delivery). Payment gateway: Comgate, a.s. (for processing online payments). Accounting: External accounting firm (only billing details to fulfill legal obligations). Marketing and analysis: Heureka Shopping s.r.o. (only for the Verified by Customers service), Google Ireland Ltd. (Google Analytics – anonymized data only).

We do not transfer data outside the European Union (EU) or the European Economic Area (EEA), except when multinational providers (such as Google) guarantee data protection through standard contractual clauses.

Our website uses cookies. These are small text files stored on your device.

Types of cookies we use: Necessary (Technical): Required for the functioning of the website (e.g., adding goods to the basket, completing an order). We do not need your consent for these cookies. Analytical and Marketing: Help us measure traffic and improve our services. We use these cookies only if you grant us consent through the cookie banner.

You can change your cookie settings at any time in the website footer in the "Cookie settings" section.

You have a number of rights regarding the processing of personal data. You can contact us at the e-mail: info@geckonia.eu

Right of access: You can ask what data we hold about you. Right to rectification: If your data is outdated, we will correct it. Right to erasure (right to be forgotten): If there is no legal reason for retention (e.g., an invoice), we will delete the data upon your request. Right to object: If we process data based on a legitimate interest (e.g., newsletters), you can object, and we will stop the processing. Right to data portability: You can request your data in a machine-readable format.

If you feel that we are not handling your data correctly, you have the right to file a complaint with the Office for Personal Data Protection (www.uoou.cz).

These Privacy Policy is valid and effective from February 18, 2026.